COST:
We currently charge a Flat Rate $7.95
shipping fee for orders between $0-99. Orders of $99 or more qualify
for FREE SHIPPING! Most orders under 3 lbs. will ship via PRIORITY.
Orders over 3 lbs. will usually be shipped FEDEX GROUND. You will be
notified via E-Mail when a tracking number becomes available.
(NOTE: Shipping rates apply to the lower 48 only. For Alaska, Hawaii, and International Rates see below.)
PROCESSING:
We normally process orders the same day they are placed (M-F). Weekend orders will be processed on Monday.
DELIVERY TIME:
Addresses located geographically in the
EAST will expect delivery within 2-3 business days after the order is
placed, while those in the WEST can expect delivery within 4-5 business
days.
EXPRESS & OTHER SHIPPING OPTIONS:
If
you need EXPRESS shipping options, please make sure to make that selection during the checkout process. The cutoff time for same day express shipping
is 12 NOON. Requests after this time will ship the following day. If
you have special shipping requirements, please contact us for
those arrangements. Call (800) 696-1395, or E-mail: service@harmonyhousefoods.com and your request will be answered promptly. APO SHIPPING:
We are glad to ship APO for standard USPS PRIORITY rates. Simply call our Toll Free number to order.
SHIPPING LOCATIONS:
All of our products ship directly from our climate-controlled facilities in North Carolina.
RETURNS:
If you receive a substandard or damaged
shipment, we will make every effort to correct the problem promptly to
your satisfaction. Please contact customer service for assistance.
Refund requests over 60 days will receive store credit.
ALASKA, HAWAII, & CANADA:
Due to variations in weight & size,
our computer systems cannot automatically calculate the best shipping
rate to Alaska, Hawaii, & Canada. If you are unsatisfied with the
shipping price in the shopping cart, please contact customer service
and we will give you a customized shipping quote. Thank you.
We appreciate your business! |